APA Style
Fandy Tjiptono, Ph.d. (2008).
Service Management (Edisi 2).
Yogyakarta:
Andi Yogyakarta.
Chicago Style
Fandy Tjiptono, Ph.d.
Service Management.
Edisi 2
Yogyakarta:
Andi Yogyakarta,
2008.
.
MLA Style
Fandy Tjiptono, Ph.d.
Service Management.
Edisi 2
Yogyakarta:
Andi Yogyakarta,
2008.
.
Turabian Style
Fandy Tjiptono, Ph.d.
Service Management.
Edisi 2
Yogyakarta:
Andi Yogyakarta,
2008.
.